productboard incident
Users logged out of Productboard and having to log back in
productboard experienced a major incident on March 27, 2024 affecting Boards and data, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Boards and data
Update timeline
- investigating Mar 27, 2024, 02:36 PM UTC
We are currently experiencing an issue that affects users where they are signed out, after signing back in they will be signed out again after some time. We are investigating the issue and will post updates here. We are very sorry for the inconvenience caused.
- resolved Mar 27, 2024, 02:45 PM UTC
The issue was identified and a fix was released. Users should no longer be logged out of your session, if you face any issues please reach out to our support.