productboard experienced a minor incident on June 27, 2024 affecting Boards and data, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Boards and data
Update timeline
- identified Jun 27, 2024, 03:16 PM UTC
Customers are unable to load new board types (Grid, Timeline - Beta) in their workspace. The issue is identified and our team is working on a fix. Non-Beta Feature boards and Roadmaps should not be affected.
- resolved Jun 27, 2024, 04:47 PM UTC
This issue has now been resolved. You should now be able to load all new board types. Thank you for your patience and understanding.