productboard experienced a critical incident on November 18, 2024 affecting Boards and data, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Boards and data
Update timeline
- investigating Nov 18, 2024, 04:29 PM UTC
Productboard is not loading for all users. The team is currently investigating the issue.
- identified Nov 18, 2024, 04:55 PM UTC
Productboard is not loading for all users. The team has identified the root cause of the issue and is already working on a fix.
- resolved Nov 18, 2024, 05:17 PM UTC
This incident has been resolved.