productboard experienced a major incident on January 6, 2025 affecting Boards and data, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Boards and data
Update timeline
- investigating Jan 06, 2025, 02:14 PM UTC
Public Portals (including custom domains) are temporarily unavailable. The team is currently investigating the issue.
- identified Jan 06, 2025, 02:16 PM UTC
The team has identified the issue and is currently working on a fix.
- monitoring Jan 06, 2025, 02:45 PM UTC
A fix has been implemented, and we're monitoring it. All Portals are available again.
- resolved Jan 06, 2025, 02:49 PM UTC
This incident has been resolved.