Resolved after 30 minutes, affecting Portal (Portal) and Customer Center (Customer Center), on August 31, 2026.
We’re seeing a spike in 504 errors and are working on a fix.
Affected components
Portal (Portal)Customer Center (Customer Center)
Update timeline
- investigating Aug 31, 2026, 09:45 AM UTC
We’re seeing a spike in 504 errors and are working on a fix.
- resolved Aug 31, 2026, 10:15 AM UTC
We identified the root cause, fix was deployed.
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Amazon Web Services