ProDeal360 incident

Increased Error Rates

Notice Resolved View vendor source →

ProDeal360 experienced a notice incident on February 5, 2026 affecting Core Application, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2026, 01:25 AM UTC
Resolved
Feb 05, 2026, 01:43 AM UTC
Duration
18m
Detected by Pingoru
Feb 05, 2026, 01:25 AM UTC

Affected components

Core Application

Update timeline

  1. investigating Feb 05, 2026, 01:25 AM UTC

    We are currently investigating an issue that is resulting in errors for all users.

  2. investigating Feb 05, 2026, 01:25 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 05, 2026, 01:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 05, 2026, 01:43 AM UTC

    This incident has been resolved.