ProDeal360 incident

Increased Error Rates

Resolved after 18 minutes, affecting Core Application, on February 5, 2026.

monitoring Feb 05, 2026, 01:30 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 05, 2026, 01:25 AM UTC
Resolved
Feb 05, 2026, 01:43 AM UTC
Duration
18m
Detected by Pingoru
Feb 05, 2026, 01:25 AM UTC

Affected components

Core Application

Update timeline

  1. investigating Feb 05, 2026, 01:25 AM UTC

    We are currently investigating an issue that is resulting in errors for all users.

  2. investigating Feb 05, 2026, 01:25 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 05, 2026, 01:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 05, 2026, 01:43 AM UTC

    This incident has been resolved.

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