Resolved after 3 hours 35 minutes, on March 1, 2021.
We've identified the issue and the fix is being release now.
Update timeline
- investigating Mar 01, 2021, 05:13 PM UTC
ProDeal is experiencing elevated errors and timeouts. This is impacting the ability for some users to access the system.
- monitoring Mar 01, 2021, 05:41 PM UTC
We're seeing reduced errors and traffic is flowing as expected. We'll continue monitoring the stability throughout the day.
- investigating Mar 01, 2021, 06:03 PM UTC
We have noticed Increased error rates and timeouts. We are currently investigating this issue.
- identified Mar 01, 2021, 06:52 PM UTC
We've identified the issue and the fix is being release now.
- resolved Mar 01, 2021, 08:49 PM UTC
This incident has been resolved.
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