Procurify incident

Additional Approval Groups Applied to Some Orders

Minor Resolved View vendor source →

Procurify experienced a minor incident on June 6, 2026 affecting Web Application, lasting 8h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2026, 06:57 AM UTC
Resolved
Jun 06, 2026, 03:18 PM UTC
Duration
8h 21m
Detected by Pingoru
Jun 06, 2026, 06:57 AM UTC

Affected components

Web Application

Update timeline

  1. monitoring Jun 06, 2026, 06:57 AM UTC

    Certain requests for order may be assigned to an incorrect approver when using custom field triggered approval rules. A fix has been released to prevent newly created requests from having an incorrect approver. Meanwhile, our team is monitoring requests that may have been created during the error window, and will work on adjusting these order requests to have the right approvers.

  2. resolved Jun 06, 2026, 03:18 PM UTC

    A fix has been released to prevent the additional approval groups from being added to orders. We will work with affected customers to remove the additional approval groups from orders in progress.