Procurify incident

Approval routing glitch

Procurify is currently experiencing a minor incident affecting Web Application, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 06, 2026, 06:57 AM UTC
Resolved
Ongoing
Duration
● 4h 4m
Detected by Pingoru
Jun 06, 2026, 06:57 AM UTC

Affected components

Web Application

Update timeline

  1. monitoring Jun 06, 2026, 06:57 AM UTC

    Certain requests for order may be assigned to an incorrect approver when using custom field triggered approval rules. A fix has been released to prevent newly created requests from having an incorrect approver. Meanwhile, our team is monitoring requests that may have been created during the error window, and will work on adjusting these order requests to have the right approvers.