Procurify experienced a critical incident on June 18, 2025 affecting Spend Insights, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2025, 08:32 PM UTC
We are investigating a full outage for our Spend Insights service. Our team is currently working to restore the service. This outage affects: • Spend Insights Dashboard • Spend Analyst We apologize for any inconvenience caused. We will provide another updated in 15 minutes. Thank you for your understanding.
- investigating Jun 18, 2025, 08:47 PM UTC
We are continuing to investigate this issue. We will provide another updated in 15 minutes. Thank you for your understanding.
- identified Jun 18, 2025, 08:50 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 18, 2025, 09:12 PM UTC
We are continuing to work on a fix for this issue.
- investigating Jun 18, 2025, 09:32 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 18, 2025, 09:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 18, 2025, 10:03 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 18, 2025, 11:05 PM UTC
This incident has been resolved.