Procurify incident

Degraded Performance

Minor Resolved View vendor source →

Procurify experienced a minor incident on October 23, 2025 affecting Web Application and Mobile Applications and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 09:43 PM UTC
Resolved
Oct 23, 2025, 11:43 PM UTC
Duration
2h
Detected by Pingoru
Oct 23, 2025, 09:43 PM UTC

Affected components

Web ApplicationMobile ApplicationsSpending CardAP AutomationBill PaymentsNotificationsData ManagementLogin/SSOAccounting IntegrationsPunchOuts

Update timeline

  1. investigating Oct 23, 2025, 09:43 PM UTC

    We are investigating degraded performance of our services. We apologize for any inconvenience caused. We will provide another update in 30 minutes. Thank you for your understanding.

  2. investigating Oct 23, 2025, 09:43 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 23, 2025, 10:07 PM UTC

    We have identified the source of a periodic performance degradation. Performance has returned to normal, but the team continues to monitor while we work to deploy a fix.

  4. identified Oct 23, 2025, 10:49 PM UTC

    Performance remains stable. We will update this incident again when we have verified the fix in production.

  5. resolved Oct 23, 2025, 11:43 PM UTC

    We have verified the performance fix in production, and are considering this incident resolved. Thank you for your patience.