Procurify incident

Degraded performance: accounting integrations

Major Resolved View vendor source →

Procurify experienced a major incident on October 28, 2025 affecting Accounting Integrations, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 03:10 PM UTC
Resolved
Oct 28, 2025, 05:48 PM UTC
Duration
2h 38m
Detected by Pingoru
Oct 28, 2025, 03:10 PM UTC

Affected components

Accounting Integrations

Update timeline

  1. identified Oct 28, 2025, 03:10 PM UTC

    We are investigating a partial outage for our accounting integrations service. Our team is currently working to restore the service. This outage affects: • syncing entities to QuickBooks Online We apologize for any inconvenience caused. We will provide another updated in 15 minutes. Thank you for your understanding.

  2. identified Oct 28, 2025, 03:36 PM UTC

    We are investigating a partial outage for our accounting integrations service. Our team is currently working to restore the service. This outage affects: • QuickBooks Online sync We apologize for any inconvenience caused. We will provide another updated in 15 minutes. Thank you for your understanding.

  3. identified Oct 28, 2025, 03:50 PM UTC

    We are investigating degraded performance of our accounting integrations service. Our team is currently working to restore the service. This issue affects: • QuickBooks Online sync We apologize for any inconvenience caused. We will provide another updated in 15 minutes. Thank you for your understanding.

  4. identified Oct 28, 2025, 04:15 PM UTC

    We are investigating degraded performance of our accounting integrations service. Our team is currently working to restore the service. This issue affects: • QuickBooks Online sync We apologize for any inconvenience caused. We will provide another updated in 15 minutes. Thank you for your understanding.

  5. monitoring Oct 28, 2025, 04:49 PM UTC

    Between 2025-10-27 15:00 PDT and 2025-10-28 09:48 PDT, our accounting integrations services were unavailable for QBO customers. We have identified and fixed the issue. We will continue to monitor the affected services. Thank you for your understanding.

  6. investigating Oct 28, 2025, 05:46 PM UTC

    This incident has been resolved. All systems are operational. Thank you for your understanding.

  7. resolved Oct 28, 2025, 05:48 PM UTC

    This incident has been resolved.