Procurify incident

Accounting integrations sync unavailable

Minor Resolved View vendor source →

Procurify experienced a minor incident on December 13, 2023 affecting Accounting Integrations, lasting 18h 32m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2023, 09:22 PM UTC
Resolved
Dec 14, 2023, 03:55 PM UTC
Duration
18h 32m
Detected by Pingoru
Dec 13, 2023, 09:22 PM UTC

Affected components

Accounting Integrations

Update timeline

  1. investigating Dec 13, 2023, 09:22 PM UTC

    Some bill syncs may be stuck in "Syncing". We are looking into the issue.

  2. identified Dec 13, 2023, 10:47 PM UTC

    This is an intermittent issue. We will contnue to monitor over the next few hours. If you have bills stuck in "Syncing" It would be best to leave them, and not re-attempt.

  3. resolved Dec 14, 2023, 03:55 PM UTC

    This incident has been resolved.