Procurify incident

Major Outage: Web Application

Notice Resolved View vendor source →

Procurify experienced a notice incident on December 20, 2023 affecting Web Application, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2023, 06:15 PM UTC
Resolved
Dec 20, 2023, 06:35 PM UTC
Duration
19m
Detected by Pingoru
Dec 20, 2023, 06:15 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Dec 20, 2023, 06:15 PM UTC

    We are investigating a major service interruption for our Web Application service. Our team is currently working to restore the service. This outage affects: • Web Application We apologize for any inconvenience caused. We will provide another update in 15 minutes. Thank you for your understanding.

  2. investigating Dec 20, 2023, 06:17 PM UTC

    Between 2023-12-20 10:07 PST and 2023-12-20 10:16 PST, our Web Application services were unavailable. We have identified and fixed the issue. We will continue to monitor the affected services. Thank you for your understanding.

  3. resolved Dec 20, 2023, 06:35 PM UTC

    Between 2023-12-20 10:07 PST and 2023-12-20 10:16 PST, our Web Application services were unavailable. We have identified and fixed the issue. This incident has been resolved. All systems are operational. Thank you for your understanding.