Procurify incident

Partial Outage: AP Automation Inbox Email

Major Resolved View vendor source →

Procurify experienced a major incident on January 3, 2024 affecting AP Automation, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2024, 08:59 PM UTC
Resolved
Jan 03, 2024, 09:49 PM UTC
Duration
49m
Detected by Pingoru
Jan 03, 2024, 08:59 PM UTC

Affected components

AP Automation

Update timeline

  1. investigating Jan 03, 2024, 08:59 PM UTC

    We are investigating a partial outage of our AP Automation Inbox Email service. Our team is currently working to restore the service. This outage affects customers with AP Automation enabled. • Inbox emails are not displaying in the "Create Bill" page We apologize for any inconvenience caused. We will provide another updated in 15 minutes. Thank you for your understanding.

  2. investigating Jan 03, 2024, 09:15 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 03, 2024, 09:29 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jan 03, 2024, 09:49 PM UTC

    This incident has been resolved.