Procurify incident

Accounting Integration Bill sync errors

Minor Resolved View vendor source →

Procurify experienced a minor incident on January 8, 2024 affecting Accounting Integrations, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2024, 04:21 PM UTC
Resolved
Jan 08, 2024, 06:14 PM UTC
Duration
1h 52m
Detected by Pingoru
Jan 08, 2024, 04:21 PM UTC

Affected components

Accounting Integrations

Update timeline

  1. investigating Jan 08, 2024, 04:21 PM UTC

    We are currently investigating an issue resulting in Bill Syncs being stuck in in-progress. It would be best not to retry stuck syncs while we look into this.

  2. monitoring Jan 08, 2024, 04:46 PM UTC

    This has been resolved, New syncs should no longer fail. For any syncs stuck in "in progress" - They will be fixed soon, Do not attempt to re-sync these.

  3. resolved Jan 08, 2024, 06:14 PM UTC

    This incident has been resolved.