Procurify experienced a minor incident on January 10, 2024 affecting Accounting Integrations, lasting 12h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 10, 2024, 06:41 PM UTC
An issue has been identified and a fix is in progress. Syncing bills will report as "In progress" for an extended period. There is no need to retry a sync, It would have completed.
- monitoring Jan 10, 2024, 08:46 PM UTC
This incident has been resolved with an update to our integration with your Accounting Platform. If any bills were synced during this incident, They would have successfully synced with your accounting software after being "In progress" for some time, however, the attachment may not have. You may need to manually upload the attachment in your accounting software for the affected bills. Please reach out to support if you have any questions
- resolved Jan 11, 2024, 06:59 AM UTC
This incident has been resolved.