Procurify incident

Login Issue

Major Resolved View vendor source →

Procurify experienced a major incident on January 14, 2024 affecting Web Application and Mobile Applications and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2024, 05:55 PM UTC
Resolved
Jan 14, 2024, 07:33 PM UTC
Duration
1h 37m
Detected by Pingoru
Jan 14, 2024, 05:55 PM UTC

Affected components

Web ApplicationMobile ApplicationsLogin/SSO

Update timeline

  1. investigating Jan 14, 2024, 05:55 PM UTC

    We are currently investigating an issue where users cannot log into Procurify. Users who are currently logged in are not affected.

  2. monitoring Jan 14, 2024, 06:27 PM UTC

    We have deployed a fix and login should be working again for all users. We will continue to monitor the situation

  3. resolved Jan 14, 2024, 07:33 PM UTC

    This incident has been resolved.