Procurify incident

Major Outage: Web Application

Critical Resolved View vendor source →

Procurify experienced a critical incident on April 2, 2024 affecting Web Application and Mobile Applications and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2024, 09:28 PM UTC
Resolved
Apr 02, 2024, 10:42 PM UTC
Duration
1h 14m
Detected by Pingoru
Apr 02, 2024, 09:28 PM UTC

Affected components

Web ApplicationMobile ApplicationsSpending CardAP AutomationBill PaymentsNotificationsData ManagementLogin/SSOAccounting IntegrationsPunchOuts

Update timeline

  1. investigating Apr 02, 2024, 09:28 PM UTC

    We have identified a major outage of our web application services. Our team has identified the issue and is working to resolve the issue. We apologize for any inconvenience caused. We will provide another update in 15 minutes. Thank you for your understanding.

  2. monitoring Apr 02, 2024, 09:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2024, 10:42 PM UTC

    This incident has been resolved.