Procurify incident

Service Outage

Critical Resolved View vendor source →

Procurify experienced a critical incident on July 15, 2024 affecting Web Application and Login/SSO and 1 more component, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 12:27 PM UTC
Resolved
Jul 15, 2024, 02:33 PM UTC
Duration
2h 6m
Detected by Pingoru
Jul 15, 2024, 12:27 PM UTC

Affected components

Web ApplicationLogin/SSOAccounting Integrations

Update timeline

  1. investigating Jul 15, 2024, 12:27 PM UTC

    We are investigating a full outage for our web application service. Our team is currently working to restore the service. We apologize for any inconvenience caused. We will provide another updated in 15 minutes. Thank you for your understanding.

  2. investigating Jul 15, 2024, 12:46 PM UTC

    We are continuing to work on a fix for this issue.

  3. investigating Jul 15, 2024, 01:02 PM UTC

    We are continuing to work on a fix for this issue.

  4. investigating Jul 15, 2024, 01:19 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 15, 2024, 01:32 PM UTC

    This incident has been resolved. We will continue to monitor the affected services.

  6. resolved Jul 15, 2024, 02:33 PM UTC

    This incident has been resolved.