Procurify incident

Microsoft Business Central Accounting Integration - Bill sync failures.

Minor Resolved View vendor source →

Procurify experienced a minor incident on July 31, 2024 affecting Accounting Integrations, lasting 23h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 11:06 PM UTC
Resolved
Aug 01, 2024, 10:16 PM UTC
Duration
23h 10m
Detected by Pingoru
Jul 31, 2024, 11:06 PM UTC

Affected components

Accounting Integrations

Update timeline

  1. identified Jul 31, 2024, 11:06 PM UTC

    Syncing Bills to Microsoft Business Central dynamics 365 is currently failing. It will result in a stuck "in progress" state. Our integration partner is working on a fix. Once resolved, we will move this stuck bills to "Failed" and you will be able to re-sync successfully. The next update will be once we hear back from our partner and we have verified the issue is resolved.

  2. monitoring Aug 01, 2024, 03:53 PM UTC

    A fix has been deployed. Customers may re-sync and bills stuck in "in-progress" to retry. We will continue to monitor to confirm there are no further or related issues.

  3. resolved Aug 01, 2024, 10:16 PM UTC

    This incident has been resolved. Please reach out to support if you have any further issues.