Procurify incident

Slow Load Times and Application Unavailability

Critical Resolved View vendor source →

Procurify experienced a critical incident on May 6, 2025 affecting Web Application and Mobile Applications and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 09:49 PM UTC
Resolved
May 06, 2025, 11:38 PM UTC
Duration
1h 49m
Detected by Pingoru
May 06, 2025, 09:49 PM UTC

Affected components

Web ApplicationMobile ApplicationsSpending CardAP AutomationBill PaymentsNotificationsData ManagementLogin/SSOAccounting IntegrationsPunchOuts

Update timeline

  1. identified May 06, 2025, 09:49 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 06, 2025, 09:49 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 06, 2025, 09:59 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 06, 2025, 10:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 06, 2025, 10:18 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring May 06, 2025, 10:25 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved May 06, 2025, 11:38 PM UTC

    This incident has been resolved.