Procare experienced a minor incident on February 21, 2024 affecting Schools Login and API, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Schools LoginAPI
Update timeline
- investigating Feb 21, 2024, 01:25 PM UTC
Procare Online is currently experiencing decreased performance. Our engineers are actively investigating the issue and working towards a resolution. We will continue to send updates here.
- identified Feb 21, 2024, 01:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 21, 2024, 03:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 21, 2024, 03:36 PM UTC
Full functionality has been restored on 02/21/2024 at approximately 8:00AM MST. Thank you for your patience.