Procare experienced a critical incident on March 12, 2024 affecting MyProcare Parent Portal, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
MyProcare Parent Portal
Update timeline
- investigating Mar 12, 2024, 08:47 PM UTC
We have received reports of customers unable to access or use the full functionality of MyProcare.com. Our engineers are actively investigating the reason for this issue and working towards a resolution. We will continue to update you as we have more information.
- resolved Mar 12, 2024, 08:59 PM UTC
Full functionality has been restored on myprocare.com. Thank you for your patience.