Procare experienced a minor incident on September 9, 2024 affecting Schools Login and API, lasting 4h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Schools LoginAPI
Update timeline
- investigating Sep 09, 2024, 07:21 PM UTC
Online is currently experiencing decreased performance. Our engineers are actively investigating the issue and working towards a resolution. We will continue to send updates here
- monitoring Sep 09, 2024, 08:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2024, 12:01 AM UTC
This incident has been resolved.