Procare experienced a minor incident on March 28, 2025 affecting Schools Login and API, lasting 7h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Schools LoginAPI
Update timeline
- investigating Mar 28, 2025, 01:24 PM UTC
We have received reports that Procare Online and Procare Engagement functionality are currently experiencing system slowness. Our engineers are actively investigating the reason for this issue and working towards a resolution. We will continue to send updates here.
- monitoring Mar 28, 2025, 02:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 28, 2025, 08:33 PM UTC
This incident has been resolved.