Privacy Outage History
Privacy is up right nowPingoru has recorded 29 incidents for Privacy: 5 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 515 (0%) |
Incidents, newest first
Notice April 22, 2026 Everywhere Card tokenization issue 1h 7m
Started Apr 22, 2026, 02:47 PM UTC· resolved Apr 22, 2026, 03:54 PM UTC
- investigating Apr 22, 2026, 02:47 PM UTC
We are investigating an issue that is preventing cards from being added to digital wallets.
- resolved Apr 22, 2026, 03:54 PM UTC
This incident has been resolved.
Notice February 17, 2026 Unexpected declines on newly created cards 19h 48m Transaction Processing
Started Feb 17, 2026, 05:05 PM UTC· resolved Feb 18, 2026, 12:53 PM UTC
- resolved Feb 17, 2026, 06:00 PM UTC
We detected an issue that caused unexpected declines on cards that were created between 2026-02-17 17:05 UTC (12:05pm ET) and 2026-02-17 17:53 UTC (12:53pm ET). The issue has been resolved, and cards created during that time can now transact as expected. We will continue monitoring to ensure all issues have been resolved.
Minor December 16, 2025 Transacting processing issues for select cards between 2025-12-16 20:05 and 20:25 UTC 19h 20m Transaction Processing
Started Dec 16, 2025, 08:05 PM UTC· resolved Dec 17, 2025, 03:25 PM UTC
- resolved Dec 16, 2025, 08:56 PM UTC
Cards created between 20:05 and 20:25 UTC (3:05pm to 3:25pm ET) were unable to transact. This issue was resolved at 20:25 UTC (3:25pm ET) and card transactions are working as expect. Previous transaction attempts on these cards can be retried. We are sorry for the inconvenience this caused!
Critical November 11, 2025 Investigating unexpected declines 5h 47m Transaction Processing
Started Nov 11, 2025, 12:55 AM UTC· resolved Nov 11, 2025, 06:42 AM UTC
- investigating Nov 11, 2025, 12:55 AM UTC
We are currently investigating an issue that may be causing unexpected declines
- investigating Nov 11, 2025, 01:48 AM UTC
We are continuing to investigate the issue causing unexpected declines. All Privacy customers may be affected and experience declines temporarily. We will provide an update as soon as possible.
- identified Nov 11, 2025, 01:59 AM UTC
We have identified the issue and are working with our network partners to implement a resolution.
- identified Nov 11, 2025, 03:20 AM UTC
We are continuing to work with our network partners to fix this issue.
- identified Nov 11, 2025, 04:31 AM UTC
We apologize for the delay. We are continuing to work with our network partners to fix this issue.
- identified Nov 11, 2025, 05:32 AM UTC
We apologize for the delay. We are continuing to work with our network partners to fix this issue.
- monitoring Nov 11, 2025, 06:33 AM UTC
The network issue has been resolved. Thank you for your patience.
- resolved Nov 11, 2025, 06:42 AM UTC
Normal transaction processing has resumed. Thank you for your patience.
Critical November 4, 2025 Newly created cards unable to transact 5m Transaction Processing
Started Nov 04, 2025, 06:49 PM UTC· resolved Nov 04, 2025, 06:55 PM UTC
- identified Nov 04, 2025, 06:49 PM UTC
We have identified an issue on our end causing newly created cards to be unable to transact, beginning with cards created after 17:34 UTC 2025-11-04
- identified Nov 04, 2025, 06:49 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 04, 2025, 06:50 PM UTC
The issue has been identified and a fix has been deployed. We expect behavior to return to normal shortly.
- monitoring Nov 04, 2025, 06:54 PM UTC
We have applied a fix and are monitoring performance.
- resolved Nov 04, 2025, 06:55 PM UTC
All cards created are now able to transact.