Privacy incident

Unexpected declines on newly created cards

Notice Resolved View vendor source →

Privacy experienced a notice incident on February 17, 2026 affecting Transaction Processing, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 06:00 PM UTC
Resolved
Feb 17, 2026, 06:00 PM UTC
Duration
—
Detected by Pingoru
Feb 17, 2026, 06:00 PM UTC

Affected components

Transaction Processing

Update timeline

  1. resolved Feb 17, 2026, 06:00 PM UTC

    We detected an issue that caused unexpected declines on cards that were created between 2026-02-17 17:05 UTC (12:05pm ET) and 2026-02-17 17:53 UTC (12:53pm ET). The issue has been resolved, and cards created during that time can now transact as expected. We will continue monitoring to ensure all issues have been resolved.