Privacy incident

Transacting processing issues for select cards between 2025-12-16 20:05 and 20:25 UTC

Minor Resolved View vendor source →

Privacy experienced a minor incident on December 16, 2025 affecting Transaction Processing, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 08:56 PM UTC
Resolved
Dec 16, 2025, 08:56 PM UTC
Duration
—
Detected by Pingoru
Dec 16, 2025, 08:56 PM UTC

Affected components

Transaction Processing

Update timeline

  1. resolved Dec 16, 2025, 08:56 PM UTC

    Cards created between 20:05 and 20:25 UTC (3:05pm to 3:25pm ET) were unable to transact. This issue was resolved at 20:25 UTC (3:25pm ET) and card transactions are working as expect. Previous transaction attempts on these cards can be retried. We are sorry for the inconvenience this caused!