Prisma Data incident

Connection errors to databases

Minor Resolved View vendor source →

Prisma Data experienced a minor incident on July 18, 2025 affecting Prisma Postgres, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 06:36 PM UTC
Resolved
Jul 18, 2025, 11:24 PM UTC
Duration
4h 47m
Detected by Pingoru
Jul 18, 2025, 06:36 PM UTC

Affected components

Prisma Postgres

Update timeline

  1. investigating Jul 18, 2025, 06:36 PM UTC

    We are investigating the impact of an existing disruption that was automatically detected by our system. Affected users: Currently unknown Root cause: Currently unknown Workarounds: None identified

  2. monitoring Jul 18, 2025, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 18, 2025, 08:13 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 18, 2025, 11:24 PM UTC

    This was an issue affecting only a small handful of databases. It has been fully resolved and is unrelated to the Accelerate issue that occurred at the same time.