Prisma Data experienced a notice incident on September 1, 2025 affecting Prisma Console, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Prisma Console
Update timeline
- identified Sep 01, 2025, 06:13 PM UTC
We are investigating delays in usage data being reported from some services and impacting the ability to review usage data in Console. Root cause: Upstream analytics provider Workarounds: None identified
- monitoring Sep 01, 2025, 06:33 PM UTC
The incident has been resolved and we are monitoring the issue. We have not detected any data loss but investigation is ongoing.
- resolved Sep 01, 2025, 07:07 PM UTC
Upstream analytics provider has identified and resolved the underlying issue. No further impact has been observed.