Prisma Data incident

Accelerate is unable to provision new query engines in eu-central-1

Notice Resolved View vendor source →

Prisma Data experienced a notice incident on September 17, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 02:16 PM UTC
Resolved
Sep 17, 2025, 02:00 PM UTC
Duration
—
Detected by Pingoru
Sep 17, 2025, 02:16 PM UTC

Update timeline

  1. resolved Sep 17, 2025, 02:16 PM UTC

    Description: We identified an upstream infrastructure provider issue affecting the eu-central-1 region. Accelerate experienced issues provisioning resources for new query engine instances. Affected users: Users provisioning new Accelerate query engines in the eu-central-1 region. Root cause: Upstream infrastructure provider Workarounds: None identified