Resolved after 2 days 22 hours, affecting Storenvy, on December 8, 2023.
This incident has been resolved. All functionality has been restored and orders made during the outage will be imported automatically with the next store sync.
Affected components
Update timeline
- investigating Dec 08, 2023, 08:14 AM UTC
We're experiencing issues with Storenvy integration. This affects all basic integration functionality (product push, store sync, order sync, etc.). We are working to resolve this issue as soon as possible. We apologize for any inconvenience.
- monitoring Dec 08, 2023, 07:54 PM UTC
Connection with Storenvy is restored and we are monitoring the integration. Some stores may still encounter issues. We apologize for any inconvenience.
- resolved Dec 11, 2023, 06:41 AM UTC
This incident has been resolved. All functionality has been restored and orders made during the outage will be imported automatically with the next store sync.
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