Resolved after 12 hours 31 minutes, affecting PXTrader trading platform and Mobile app for margin trading and 1 more, on August 23, 2019.
Dear users, platform maintenance has been completed. Thank you for your patience.
Affected components
PXTrader trading platformMobile app for margin tradingDeposits and Withdrawals
Update timeline
- identified Aug 23, 2019, 10:12 AM UTC
The issue has been succesfully identified. All unaffected users can now access the platform. All users with orders executed (or liquidations) during the trading engine disruption will not be able to access the account until all positions / orders are restored and compensations take place.
- resolved Aug 23, 2019, 10:43 PM UTC
Dear users, platform maintenance has been completed. Thank you for your patience.
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