Resolved after 1 hour 55 minutes, on July 31, 2020.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jul 31, 2020, 02:04 PM UTC
We observe issues with Turbo service availability. Some users may experience problems loading price charts on Turbo accounts or opening positions in Turbo. Our team working on it to fix it as soon as possible
- identified Jul 31, 2020, 02:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 31, 2020, 02:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 31, 2020, 03:59 PM UTC
This incident has been resolved.
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