Resolved after 46 minutes, affecting PXTrader trading platform, on June 18, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 18, 2021, 10:56 AM UTC
We observe delays receiving price quotes from our liquidity provider for FX, Indices, and Commodities markets. As an STP broker, we depend on liquidity providers to quote prices and fill client orders that we pass to them directly for execution. Limit and stop orders will be filled at the first available quote, a market order may be rejected if there is no price quote to fill it. We work with the liquidity provider to resolve the issue with the quote feed as soon as possible.
- identified Jun 18, 2021, 11:04 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 18, 2021, 11:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2021, 11:42 AM UTC
This incident has been resolved.
Your product runs on more than PrimeXBT
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services