Resolved after 1 hour 5 minutes, affecting PXTrader trading platform, on June 28, 2021.
We have implemented the fix. The Trade terminal and the platform are fully online and functional now. We are monitoring the platform to ensure its optimal performance
Affected components
Update timeline
- investigating Jun 28, 2021, 04:09 PM UTC
We observe issues with the accessibility of the Trade terminal. The Trade terminal may not load and re-load periodically without completing the loading. Our team is working to identify the issue and fix it as soon as possible
- investigating Jun 28, 2021, 04:12 PM UTC
Please use the mobile app to manage positions on a Margin or Covesting Strategy account, while we continue investigating the issue.
- monitoring Jun 28, 2021, 04:40 PM UTC
We have implemented the fix. The Trade terminal and the platform are fully online and functional now. We are monitoring the platform to ensure its optimal performance
- resolved Jun 28, 2021, 05:15 PM UTC
This incident has been resolved.
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