Resolved after 3 hours 34 minutes, affecting PXTrader trading platform, on September 13, 2021.
Dear PrimeXBT users, We investigate an issue with data missing on Crypto and Forex charts in Maring trading and Covesitng Strategy accounts. Traders may observe price candles missing for some time intervals on Crypto and Forex charts. While we investigate the issue, traders may experience short-term interruptions - between 1 to 5 minutes - of chart loading in their Margin and Covesting accounts. Execution of orders will not be affected by chart loading interruptions. Stay updated on platform status via https://status.primexbt.com/ prior to and throughout the maintenance.
Affected components
Update timeline
- investigating Sep 13, 2021, 01:31 PM UTC
Dear PrimeXBT users, We investigate an issue with data missing on Crypto and Forex charts in Maring trading and Covesitng Strategy accounts. Traders may observe price candles missing for some time intervals on Crypto and Forex charts. While we investigate the issue, traders may experience short-term interruptions - between 1 to 5 minutes - of chart loading in their Margin and Covesting accounts. Execution of orders will not be affected by chart loading interruptions. Stay updated on platform status via https://status.primexbt.com/ prior to and throughout the maintenance.
- resolved Sep 13, 2021, 05:06 PM UTC
The issue with the chart data missing for some time periods has been resolved
Your product runs on more than PrimeXBT
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services