Resolved after 1 hour 11 minutes, affecting Mobile app for margin trading, on December 11, 2021.
Users of PrimeXBT app on Android devices and the old iOS app may experience an issue with continuous app loading after login. We are investigating it. For iOS users, we recommend installing our new app: it has been improved significantly and has more features. For Android users, we recommend to use web version of the platform as a workaround if there is an issue with loading.
Affected components
Update timeline
- investigating Dec 11, 2021, 11:29 AM UTC
Users of PrimeXBT app on Android devices and the old iOS app may experience an issue with continuous app loading after login. We are investigating it. For iOS users, we recommend installing our new app: it has been improved significantly and has more features. For Android users, we recommend to use web version of the platform as a workaround if there is an issue with loading.
- resolved Dec 11, 2021, 12:41 PM UTC
The issue with mobile app has been resolved
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