PrimeXBT incident
Messages cannot be sent via support chat messenger
Resolved after 3 hours, affecting Support Chat, on February 22, 2024.
We observe issues with our support chats. Messages in new chats are not delivered to our support team. If you need to contact support while we are working on this issue, please send a message to email [email protected], or continue one of your older chats with support instead of opening a new one.
Affected components
Update timeline
- identified Feb 22, 2024, 09:54 AM UTC
We observe issues with our support chats. Messages in new chats are not delivered to our support team. If you need to contact support while we are working on this issue, please send a message to email [email protected], or continue one of your older chats with support instead of opening a new one.
- resolved Feb 22, 2024, 11:15 AM UTC
This incident has been resolved.
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