Precisely incident

Intermittent Loading of the Left Menu in the UI

Notice Resolved View vendor source →

Precisely experienced a notice incident on May 15, 2025 affecting Data Integrity Suite EU and Data Integrity Suite US and 1 more component, lasting 4d 18h. The incident has been resolved; the full update timeline is below.

Started
May 15, 2025, 07:10 PM UTC
Resolved
May 20, 2025, 01:39 PM UTC
Duration
4d 18h
Detected by Pingoru
May 15, 2025, 07:10 PM UTC

Affected components

Data Integrity Suite EUData Integrity Suite USData Integrity Suite AUSData Integrity Suite UK

Update timeline

  1. investigating May 15, 2025, 07:10 PM UTC

    We are working to address a technical issue with the Data Integrity Suite which may prevent you from using some features. These modules and features are known to be impacted at this time: - Intermittent loading of the Left menu in the UI You will receive an update every 60 minutes until the issue is resolved. Thank you for your patience, Precisely Emergency Response Team

  2. monitoring May 15, 2025, 08:43 PM UTC

    At 15:10 EDT Precisely Data Integrity Suite began experiencing a technical issue which may prevent you from using some features. - Intermittent loading of the Left menu in the UI This technical issue is no longer currently being observed. At this time, we will continue to monitor for issues as root cause is still being reviewed. Thank you for your patience, Precisely Emergency Response Team

  3. resolved May 20, 2025, 01:39 PM UTC

    No additional issues have been found during extended monitoring. Issue is being marked resolved.