Precisely experienced a major incident on June 26, 2025 affecting US - API and EMEA - API and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2025, 03:09 PM UTC
Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team
- monitoring Jun 26, 2025, 03:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 26, 2025, 03:31 PM UTC
This incident has been resolved.