Practice Better experienced a notice incident on September 13, 2022 affecting Nutritionix, lasting 5h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Nutritionix
Update timeline
- investigating Sep 13, 2022, 03:04 PM UTC
We are currently investigating degraded performance when searching and adding foods from the Nutritionix database. Clients logging activity journal entries may also be impacted. We'll provide an update once more information becomes available.
- monitoring Sep 13, 2022, 06:11 PM UTC
A fix has been implemented and we are monitoring results.
- resolved Sep 13, 2022, 08:51 PM UTC
This incident has been resolved.