Practice Better incident

Customer Support Holiday Hours

Notice Resolved View vendor source →

Practice Better experienced a notice incident on December 22, 2022 affecting Help Desk, lasting 10d 5h. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2022, 03:13 PM UTC
Resolved
Jan 01, 2023, 08:52 PM UTC
Duration
10d 5h
Detected by Pingoru
Dec 22, 2022, 03:13 PM UTC

Affected components

Help Desk

Update timeline

  1. identified Dec 22, 2022, 03:13 PM UTC

    Our Customer Support Team will take a few days to recharge this holiday season and you may notice a delay in responses from December 24th to January 2nd. We'll be back in full swing on January 2nd.

  2. resolved Jan 01, 2023, 08:52 PM UTC

    This incident has been resolved.