Practice Better experienced a minor incident on September 18, 2023 affecting Faxing, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Faxing
Update timeline
- investigating Sep 18, 2023, 03:43 PM UTC
We are monitoring delivery issues reported by our service provider Documo. They are investigating an issue that is leading to a slow sync of inbound faxes and outbound fax status update delays.
- resolved Sep 18, 2023, 06:10 PM UTC
This incident has been resolved.