Practice Better incident

Fax Delivery Delays

Minor Resolved View vendor source →

Practice Better experienced a minor incident on December 1, 2023 affecting Faxing, lasting 4h 35m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2023, 07:57 PM UTC
Resolved
Dec 02, 2023, 12:33 AM UTC
Duration
4h 35m
Detected by Pingoru
Dec 01, 2023, 07:57 PM UTC

Affected components

Faxing

Update timeline

  1. identified Dec 01, 2023, 07:57 PM UTC

    We are monitoring delivery issues reported by our service provider Documo. They are investigating an issue that is causing outbound faxes to send at a delayed rate.

  2. resolved Dec 02, 2023, 12:33 AM UTC

    This incident has been resolved.