Practice Better incident

Nutritionix Integration Issues

Minor Resolved View vendor source →

Practice Better experienced a minor incident on January 3, 2024 affecting Nutritionix, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2024, 01:53 AM UTC
Resolved
Jan 04, 2024, 02:26 PM UTC
Duration
1d 12h
Detected by Pingoru
Jan 03, 2024, 01:53 AM UTC

Affected components

Nutritionix

Update timeline

  1. investigating Jan 03, 2024, 01:53 AM UTC

    We're investigating degraded performance when searching and adding foods from the Nutritionix database. Clients logging activity journal entries may also be impacted. We'll provide an update once more information becomes available.

  2. resolved Jan 04, 2024, 02:26 PM UTC

    This incident has been resolved.