Practice Better experienced a minor incident on February 5, 2024 affecting Help Desk, lasting 6d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Help Desk
Update timeline
- monitoring Feb 05, 2024, 12:55 PM UTC
You may notice a slight delay in Customer Support response time from February 5-9 due to a company-wide off-site meeting. We'll be back in full swing on February 12.
- monitoring Feb 12, 2024, 12:45 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 12, 2024, 12:46 PM UTC
This incident has been resolved.