Practice Better incident

Customer Support Delays

Minor Resolved View vendor source →

Practice Better experienced a minor incident on May 20, 2024 affecting Help Desk, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
May 20, 2024, 02:00 AM UTC
Resolved
May 21, 2024, 10:52 AM UTC
Duration
1d 8h
Detected by Pingoru
May 20, 2024, 02:00 AM UTC

Affected components

Help Desk

Update timeline

  1. monitoring May 20, 2024, 02:00 AM UTC

    You may notice a slight delay in Customer Support response time on May 20 due to the Victoria Day holiday in Canada. We will be back in full swing on May 21.

  2. resolved May 21, 2024, 10:52 AM UTC

    This incident has been resolved.