Practice Better incident

Customer Support Delays

Minor Resolved View vendor source →

Practice Better experienced a minor incident on June 17, 2024 affecting Help Desk, lasting 7d. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2024, 01:07 PM UTC
Resolved
Jun 24, 2024, 01:24 PM UTC
Duration
7d
Detected by Pingoru
Jun 17, 2024, 01:07 PM UTC

Affected components

Help Desk

Update timeline

  1. monitoring Jun 17, 2024, 01:07 PM UTC

    Due to high ticket volumes, support responses for the week of 6/17 could be delayed. We apologize for any inconvenience.

  2. resolved Jun 24, 2024, 01:24 PM UTC

    This incident has been resolved.