Practice Better incident

Customer Support Delays

Minor Resolved View vendor source →

Practice Better experienced a minor incident on September 30, 2024 affecting Help Desk, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 12:02 PM UTC
Resolved
Oct 01, 2024, 12:06 PM UTC
Duration
1d
Detected by Pingoru
Sep 30, 2024, 12:02 PM UTC

Affected components

Help Desk

Update timeline

  1. monitoring Sep 30, 2024, 12:02 PM UTC

    You may notice a slight delay in Customer Support response time on Sep 30 due to a regional holiday. We will be back in full swing on Oct 1.

  2. resolved Oct 01, 2024, 12:06 PM UTC

    This incident has been resolved.